FAQs
Answers to the questions we are asked most about the GoReview platform. If yours is not here, the team will answer it directly.
Is GoReview suitable for my business?
GoReview works with all business types such as service based businesses, retail, salons, mechanics, hotels, bars, cafes and more.
What if I already have reviews?
Even though you have reviews, GoReview can help you achieve the ultimate goal, which is more reviews. With our review request feature you can ask all your customers for their feedback and avoid negative comments reaching online review sites.
Why do I need GoReview?
In our digital age customer reviews are crucial, especially when browsing online. These reviews influence our decisions and can determine if a product or service is worth our time and money. Positive reviews build credibility and trust, and can improve a business visibility, leading to more traffic and sales.
Which review sites do you work with?
GoReview works with over 20 review sites including Google, Facebook, Yellow Pages, Trustpilot and more. You can also connect GoReview to any other URL using the custom integration option.
Is GoReview easy to use?
GoReview is simple to use and does not require any technical skills. You can request, monitor and share reviews for your business all in one place.
How does the free trial work?
During the free trial you will have access to all features of our platform for one location.
What happens when the free trial is over?
At the end of your free trial you will be asked to pick a plan and enter your payment details. You will no longer be able to access your GoReview account until you activate your subscription. You will not lose any third party reviews collected during the free trial.
How do I cancel my subscription?
To cancel your subscription, follow the billing link on your dashboard.
What is your refund policy?
We do not offer refunds. If you cancel your plan before the next renewal cycle you will keep access to your account until the end of your subscription.
Get your free growth plan
Tell us about your business and we will send back a written plan covering the channels that will move your numbers first. No charge, and no obligation.