# How it works

URL: https://goreview.uk/how-it-works/
Updated: 2026-09-19

## Get more reviews, get more business

Get hundreds of five star Google reviews and avoid negative reviews with our feedback first approach, which asks customers how things went before asking them to post publicly. Unhappy customers reach you privately. Happy customers are invited to review you where it counts.

The result is a steady flow of recent, genuine reviews arriving every week, which is exactly the pattern local search rewards.

Your browser does not support embedded video. [Watch the demo video](https://goreview.uk/wp-content/uploads/2024/03/Successfully-Collect-Share-Manage-All-Your-Online-Reviews-In-One-Place.mp4).
Demo: collect, share and manage all your online reviews in one place.

## Improve your reputation and attract new customers

Six steps, running continuously once set up.

### Request and manage reviews from one platform

Every platform you care about in a single dashboard, so requests, replies and reporting stop being spread across half a dozen logins.

### Request by SMS, WhatsApp, email and QR code

Reach customers on the channel they actually answer. QR codes work in person, at the counter or on an invoice, where response rates are highest.

### Respond to negative feedback privately

Unhappy feedback is routed to you before it becomes public, giving you the chance to put it right and keep the customer.

### Ask only satisfied customers to leave public reviews

Everyone is asked for feedback. Those who had a good experience are guided to the public platform that matters most for your sector.

### Rank number one on Google local search

Volume, consistency, recency and spread of reviews are the strongest signals deciding who appears in the local top three.

### Share your best reviews on social media

Scheduled review posts keep a steady stream of social proof running on your channels without anyone having to remember to do it.